Terms of service

Welcome to Fashions Queen. By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing products from us.

1. GENERAL INFORMATION

Fashions Queen operates an online retail store offering fashion and related products.

By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use our website or place an order through our store.

2. ORDERS AND PAYMENTS

When placing an order with Fashions Queen:

  • All orders are subject to product availability and successful payment authorization.
  • Payments may be processed through authorized third-party payment providers.
  • An order is not considered confirmed until payment has been successfully received or authorized.
  • Prices are displayed in the currency shown on our website and may be changed without prior notice.
  • Customers are responsible for providing accurate billing, shipping, email, and contact information.
  • We reserve the right to cancel, refuse, or limit an order when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or inaccurate customer information.

3. SHIPPING AND DELIVERY

Fashions Queen ships to eligible destinations as indicated on our website or during checkout.

Orders are generally processed according to the processing times described in our Shipping Policy.

Delivery estimates may vary depending on:

  • Shipping destination
  • Selected shipping method
  • Carrier operations
  • Weather conditions
  • Holidays
  • Order volume
  • Other circumstances outside our reasonable control

Estimated delivery dates are provided as guidance and are not guaranteed.

Customers are responsible for providing a complete and accurate delivery address. Delays or failed deliveries caused by incorrect or incomplete information may affect the delivery of an order.

For additional information regarding processing times, shipping costs, tracking, and delivery delays, please review our Shipping Policy.

4. RETURNS AND REFUNDS

Eligible products may be returned in accordance with our Refund Policy.

Return eligibility may depend on factors such as:

  • The condition of the item
  • The date of purchase or delivery
  • Whether the product is eligible for return
  • Compliance with applicable return requirements

Items generally must be returned in their original condition and may need to include original packaging, tags, labels, or accessories.

Approved refunds are generally issued to the original payment method. Processing times may vary depending on your bank, payment provider, or financial institution.

Please review our Refund Policy for complete return and refund requirements before sending an item back.

5. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, colors, sizes, prices, and other information on our website.

However:

  • Product colors may appear differently depending on your device, screen settings, lighting, or display.
  • Minor variations in appearance, measurements, materials, or design may occur.
  • Product availability may change without notice.
  • We may correct typographical errors, inaccurate product information, or pricing errors when necessary.

Products should be used only for their intended purpose and according to any applicable instructions.

Fashions Queen is not responsible for damage caused by improper use, misuse, modification, or alteration of a product after delivery.

6. INTELLECTUAL PROPERTY

Unless otherwise stated, the materials available on the Fashions Queen website, including:

  • Brand names
  • Logos
  • Product images
  • Photographs
  • Graphics
  • Website designs
  • Written content
  • Product descriptions
  • Page layouts
  • Other visual or written materials

are owned by, licensed to, or otherwise used with authorization by Fashions Queen and may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission from the applicable rights holder.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Fashions Queen will not be liable for indirect, incidental, special, consequential, or similar damages arising from:

  • Your use of or inability to access our website
  • Your use of products purchased from us
  • Website interruptions or technical issues
  • Delays or circumstances outside our reasonable control

To the extent permitted by law, Fashions Queen's total liability relating to a specific product or transaction will not exceed the amount paid for the product or transaction giving rise to the claim.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

8. CHANGES TO THESE TERMS

Fashions Queen may update, modify, or replace these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page, along with a revised effective date where appropriate.

Your continued use of our website after updated Terms are posted may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

We recommend reviewing this page periodically for updates.